![]() ![]() ![]() Administer various relationship functions performed by Support Staff. ![]() The Service Desk interface offers the ability to: The Service Desk promotes collaboration among all users in order to ensure the highest level of support is provided to your constituent base. The administrative features available to client Advisor users are limited at this time. SmartView Service Desk is the interface that provides an administrative interface to manage case workflows, advisors, contacts (aka constituents or customers), and the knowledge base, as well as offers another channel to create and work on cases. ![]()
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